Frequently Asked Questions

Everything you need to know about shopping with TMC Pty Ltd.

What is your standard shipping timeframe?

We offer express shipping across Australia with delivery typically taking 2-5 business days. International orders may take between 7-14 business days depending on the destination.

How do I return an item for a refund?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to generate a shipping label and initiate your refund process.

What payment methods do you accept?

TMC Pty Ltd accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and buy-now-pay-later services like Afterpay.

How can I ensure I select the correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer service team via live chat or email.

Are your garments ethically sourced?

At TMC Pty Ltd, we are committed to sustainable fashion. We partner only with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.